Last updated: September 25, 2026
Thank you for choosing Le Bon Journal! We are committed to processing and shipping your order quickly and safely from our global print-on-demand production centers.
1. Order Processing Time
All orders are processed and prepared for shipment within 1–3 business days (Monday to Friday, excluding public holidays) after receiving your order confirmation email. Once your order is processed, you will receive a separate notification with tracking information.
Please note: Order processing time is separate from shipping transit time. Specialty items such as backpacks and tote bags may require an additional 1–2 business days for custom printing and quality checks before shipment.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout:
- United States (Domestic): 3–5 business days after processing.
- Canada & Mexico: 5–10 business days after processing.
- Europe (including Switzerland): 7–12 business days after processing.
- Rest of the World: 10–20 business days after processing.
International Shipping Note: We ship worldwide. If your country is not currently listed at checkout, please contact us at hello@lebonjournal.com and we will gladly add it to our shipping zones for you.
3. Customs, Duties, and Taxes (International Orders)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Le Bon Journal is not responsible for these charges; they are the sole responsibility of the customer.
4. Shipping Confirmation and Order Tracking
You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). Tracking details typically become active within 24 hours of dispatch.
5. Damages, Loss, and Incorrect Address
- Damages: If your item arrives damaged, please notify us immediately at hello@lebonjournal.com with photo proof so we can assist you with a carrier claim or replacement.
- Incorrect Address: Please double-check your shipping details at checkout. If a package is returned to us due to an incorrect address provided by the customer, redelivery shipping costs will be the customer’s responsibility.
- Lost Packages: If your tracking information shows “Delivered” but you have not received your package, please check with your local carrier or post office first. For packages lost in transit, contact us within 14 days of the estimated delivery date so we can assist you.
Contact Information
If you have any further questions about your order or our Shipping Policy, please reach out to us at:
hello@lebonjournal.com